Returns and Exchanges

If you have a Return or Exchange please contact us by phone.

If there is an error on the PB lifter Company side for shipping and or wrong part sent,we will cover the cost of the shipping of the same level at which the original shipment was sent at.

For exchanges and non-defective refunds, it is the customer’s responsibility to return the product to PB lifter Company in the original product condition and packaging. In these cases, items will be subject to a 20% restocking fee.

Due to the delicate nature of electronic circuit boards and semiconductors, these items will be guaranteed for 30 days by exchange only.

If found installed wrong by the customer there is no warranty at all.

Mechanical items have a 60 day warranty.

If you have any questions on our policy please feel free to contact us by email or phone.


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